By submitting the Limo Service form and payment(s) to Spider-Bite, Inc. – Limo Service, you (Renter) agree to the following legally binding terms and conditions provided by Spider-Bite, Inc. – Limo Service (Driver).

1. Agreement & Information Accuracy

• Binding Contract: This agreement constitutes a legally binding contract between the Renter and the Driver.

• Pricing & Subject to Change: All pricing, terms, and service information are subject to change without prior notice.

• Accuracy of Information: The Renter certifies that all information provided during booking is true and correct.

• Website & Privacy Policies: By submitting the form, the Renter accepts the Spider-Bite, Inc. Website Privacy Policy and consents to being contacted via the provided contact information.

• Third-Party Terms: The website is protected by reCAPTCHA, and the Google Privacy Policy and Google Terms of Service apply.

2. Payments, Cancellations & Billing

• Non-Refundable Deposits & Payments: All deposits and payments are strictly non-refundable with no exceptions.

• Payment Disputes: The Renter agrees not to dispute any processed transactions with their bank or payment processor for services provided.

• Minimum Rental Duration: All reservations require a minimum rental period of three (3) hours, which will be billed in full regardless of actual usage. Unused hours cannot be refunded or credited toward future bookings.

• Outstanding Balances: If service is not pre-paid in full, the remaining balance must be paid to the Driver prior to the start of service.

• Failure to Show: All deposits and payments will be forfeited if the Renter fails to show up for the scheduled reservation.

3. Rental Hours & Route Restrictions

• No Airport Service: Spider-Bite, Inc. – Limo Service DOES NOT perform airport pick-ups or drop-offs under any circumstances.

• Time Calculation:

  • Rental driving time begins the moment the Driver departs their origin location.

  • Rental driving time continues through any waiting periods at destinations.

  • Rental driving time ends once the last member of the Renter’s party is dropped off at the final destination.

• Pre-Planned Destinations: The limousine is a destination-oriented vehicle. The Renter must have a pre-planned destination (aimless driving will not be tolerated). Pick-up and drop-off locations do not need to be the same.

• Proms & Formal Events: The limousine will remain parked at the event venue until the entire party is ready to depart.

4. Additional Fees & Expenses

• Overtime: If the rental extends beyond the pre-arranged service hours, the additional cost must be paid by the Renter to the Driver at the conclusion of service.

• Parking Fees: The Renter is responsible for paying all parking costs (lots or garages) and other additional expenses (excluding tolls).

• Fuel Surcharge: Any trip exceeding 60 miles is subject to an additional fuel surcharge based on total trip mileage.

• Gratuity: Gratuity is an expression of appreciation. A 20% gratuity is recommended and should be paid directly to the Driver at the end of service.

5. Vehicle Rules & Conduct

• Illegal Substances: Illegal substances are strictly prohibited in the vehicle at all times. Violation of this rule will result in immediate termination of service without a refund.

• Sandy Attire: Passengers may not re-enter the vehicle after visiting excessively sandy areas (e.g., beaches or lakes) until adequately cleaned off, as determined by the Driver.

6. Damages, Cleaning Fees & Personal Property

• Excessive Damage: The Renter is fully responsible for replacement or repair costs resulting from negligence by the Renter or their party. A minimum charge of $150 will apply.

• Sanitation / Vomit Fee: A minimum charge of $125+ per incident will be assessed for vomit inside the limousine.

• Broken Glassware: A fee of $10+ per broken glass will be charged.

• Lost Items: Spider-Bite, Inc. – Limo Service and its staff are not responsible for any personal items left behind or misplaced in the vehicle.

7. Liability & Delays

• Liability Release: To the extent allowed by law, the Renter releases Spider-Bite, Inc. – Limo Service from all liability, claims, lawsuits, damages, accidents, fire, theft, blood-borne pathogens, or diseases arising from or related to fulfilling the service request.

• Schedule Delays: Spider-Bite, Inc. – Limo Service is not responsible for delays caused by external event changes, concert or sporting event schedules, inclement weather, or other factors beyond its control.